FAQ for Exhibitors:

1. How to become an exhibitor at the Macao International Travel (Industry) Expo (MITE)?

Ans: You can click “Exhibitor Application” on the MITE official website at www.mitexpo.mo and submit relevant information and materials required. If your application is approved, the Expo office will contact you within 14 working days by email/phone. Please note that no further notice will be given to those applications not approved.

2. If my company is not directly related to tourism, can my company apply to be an exhibitor?

Ans: The Expo welcomes applications from companies related to cultural and creative industries and tourism. Companies that are not directly related to these two industries can still submit their application and will be considered by the Expo Office.

3. If my company is newly established, can my company apply to be an exhibitor?

Ans: Yes. MITE has no restriction on this, but you need to submit the Business Registration and the Business Tax – Tax Demand Note (M/8).

4. What is the maximum number of booths that an exhibitor can apply for?

Ans: There is no limit to the number of booths you can apply for.

5. What is the available duration of the Pre-scheduled Appointment System (PSA) provided by the Expo?

Ans: The PSA will be available from 25th March 2024 for exhibitors to upload their company profile and product information. Before 30th April 2024, buyers can conduct business matching and negotiation via message chat or video call through the entrance of PSA on the Expo official website.

6. How can exhibitors log in the Pre-scheduled Appointment System (PSA)? What are the Account Username and Password?

Ans: Registered buyers only need to log in your account on the MITE official website with the same username and password when you make your application. You will see the “entrance” to the PSA system and can log in directly. If you have any problems logging in, please contact us (Email: info@mitexpo.mo; Tel.: (853) 2870 3707).

7. When can exhibitors enter the venue for booth installation?

Ans: For Raw Space it will be on 23rd April 2024 (1pm – 11pm), 24th April 2024 (9am – 11pm) and 25th April 2024 (9am – 10pm). For Standard Booth it will be on 25th April 2024 (9am – 10pm).

8. Can Exhibitors dismantle earlier?

Ans: For Standard Booth it will be on 28th April 2024 (6pm – 10pm);
For Raw Space will be on 29th April 2024 (9am – 8pm);
Exhibitors should not leave or start booth dismantling before the Expo is officially closed.

9. How can exhibitors join the B2B Destination (Macao) Tourism Promotion Seminars and Cloud Live Broadcast mentioned in the Exhibition’s Guide, anything needs to be prepared? Is it free of charge?

Ans: All exhibitors are welcome to join. The Expo Office will examine and approve the type of products exhibitors wish to promote or sell. Exhibitors only need to apply online, follow the application procedures and fill in the answers to corresponding questions.

10. What if my company only want to do B2B, are we still able to join the MITE?

Ans: Yes. However, staff will still need to be present at the exhibition booth, follow the normal application procedure by submitting the application form or apply online and fill in the answers to corresponding questions.

11. Can my company sell food and beverage at the venue?

Ans: Yes. Please submit the Sales Goods Declaration Form. Exhibitors may sell food and beverage at the venue once the approval from relevant authority department is obtained.

12. How many exhibitors and buyers were there last year?

Ans: 512 Exhibitors, 465 hosted buyers from mainland China and hosted buyers from all over the world, and 573 trade visitors participated in the 11th MITE.

13. Can exhibitors distribute souvenirs on site?

Ans: Yes. However, simple and practical souvenirs with less packaging are recommended.



FAQ for Macao Exhibitors:

1. What are the conditions for the refund of deposit to Macao exhibitors?

Ans: Macao exhibitors are required to pay the deposit and fulfill the following requirements during the expo before the deposit can be refunded:
① MOP 680 per 9 square meters of Standard Booth.
② MOP 680 per 36 square meters of Raw Space.
③ Staff must be present at the booth during the exhibition and the booth must not be left idle.
③ Exhibitors may choose to conduct business negotiations or offer onsite promotional products/ interact with visitors.



FAQ for Mainland China Exhibitors:

1. If my company is from Mainland China, can we become an exhibitor? Do we need to pay any fees?

Ans: Yes. For more information please check the Exhibition Guide from our official website (www.mitexpo.mo)



General Enquiry:

1.What will be the arrangements if Typhoon Signal No. 8 or Black Rainstorm Warning is hoisted during the period of booth construction and decoration or the Expo period ?

Ans: a. If Typhoon Signal No.8 or Black Rainstorm Warning is hoisted by the Macao Meteorological and Geophysical Bureau (SMG) before 08:30am, the exhibition venue will be temporarily closed.
b. If Typhoon Signal No.8 or Black Rainstorm Warning is lowered or cancelled before 1pm on the same day by the SMG, the exhibition venue will reopen in two hours.
c. If Typhoon Signal No.8 or Black Rainstorm Warning is lowered or cancelled after 1pm on the same day by the SMG, the exhibition venue will be closed for the day. (If there is any update, the latest announcement of the Expo office shall prevail)

2.Do exhibitors need to pay attention to any of the entry rules?

Ans: Need to wear “Exhibitor” and “Construction” to enter the exhibition hall.






FAQ for All Buyers:

1. How to become a buyer at the 10th Macao International Travel (Industry) Expo (hereinafter “the Expo”)?

Ans: Click “Visitors”→“Buyer Application” on the Expo official website (www.mitexpo.mo) to fill in and submit the information requested.

2. How many buyers can apply from each entity?

Ans: Only one buyer from each entity will be accepted.

3. How long does it take to confirm if the buyer application has been approved?

Ans: If your application is approved, the Expo office will contact you within 14 working days by email/phone. Please note that no further notice will be given to those applications not approved.

4. What is the available duration of the Pre-scheduled Appointment System (PSA) provided by the Expo?

Ans: The PSA will be available from 25th March 2024 for exhibitors to upload their company profile and product information. From 31st March to 30th April 2024, buyers can conduct business matching and negotiation via message chat or video call through the entrance of PSA on the Expo official website.

5. How can buyers log in the Pre-scheduled Appointment System (PSA)? What are the Account Username and Password?

Ans: Registered buyers only need to log in your account on the MITE official website with the same username and password when you make your application. You will see the “entrance” to the PSA system and can log in directly. If you have any problems logging in, please contact us (Email: info@mitexpo.mo ; Tel.: (853) 2870 3707).

6. If I have been approved as a buyer, when should I pay the deposit?

Ans: Please make online payment on the Expo official website or via Bank Transfer (please submit copy of the remittance receipt) within ONE WEEK after receiving the phone call/email from the Expo office. The Expo office will confirm your buyer status upon payment received.

7. here should Offline Buyers do their onsite registration?

Ans: Offline Buyers can register on 25th April 2024 from 15:00-21:00 at the entrance of Hall A, Cotai Expo, The Venetian Macao.

8. What are the requirements for Offline Buyers to get their deposit refunded ?

Ans: The deposit will be refunded within 15 working days after the Expo upon verification of the following requirements:
a. Buyer attends the Expo and fulfills all Buyer's obligations.
b. Buyer must use the PSA system.
c. Buyers must attend at least more than 80% of scheduled meeting appointments.
d. The Post-event questionnaire of the Expo for buyers must be completed and submitted.